ACE Reporting Line

 

Integrity and compliance are core principles at the Adecco Group.

 

The Adecco Group is committed to conducting its business affairs according to both the values stated in its Code of Conduct and the applicable laws and regulations in the places where the Group does business.

 

The Adecco Group fosters an environment of open and honest communication, and encourages all stakeholders to raise their questions or concerns and to report suspected violations of law or company policy without fear of retaliation.

 

One of the channels available for making an inquiry or a report of an actual or possible violation of Adecco Group’s Code of Conduct, a company policy, or an applicable law or regulation is the Adecco Compliance and Ethics Line (“ACE Line”). The ACE Line is open to colleagues, associates, candidates, clients, service providers, and other third parties. It assists any reporter to make written or phone reports, and is available 24 hours a day, 7 days a week with representatives who can consult in almost any language.

 

All reports submitted through the ACE Line are received directly by EthicsPoint and then routed to the Group Compliance Reporting Office (“GCRO”) at the Adecco Group, who will ensure that each report is handled in a professional and confidential manner and in line with Adecco Group’s investigation framework. The person submitting a report has the choice to do so anonymously, consistent with applicable law.

 

The GCRO is an independent function within the Adecco Group that reports directly to the Adecco Group Board of Directors instead of management.

 

The GCRO is responsible for the following activities across the Adecco Group:

 

  • Administering the reporting hotline “ACE Line” and related intake channels of reports of misconduct (all reports made via the ACE Line are forwarded to the GCRO);
  • Receiving reports about misconduct directly from line managers or colleagues or referrals of reports received by line managers or other sources;
  • Following up and communicating with reporters through their preferred communication method (for anonymous reports this can be done online through the ACE Line while maintaining anonymity of the report);
  • Conducting a case triage to evaluate and classify allegations according to the “Group Policy on Integrity & Compliance Report Management”;
  • Assigning reports to, and periodically following up with, the appropriate investigation body;
  • Obtaining the necessary approvals from, and periodically updating of, the Group’s Investigation Steering Committee, which conducts the oversight over all compliance investigations in the Group;
  • Preparing periodic information to the Board’s Audit Committee about allegations received by the GCRO, the result of the investigations and the corrective actions that were taken.

 

The Adecco Group’s “ACE Line Reporting Guidelines” govern how reports should be made and addressed. These guidelines are available in the “ACE Line Reporting Guidelines” section of this website.